Newest Version Available Now — Run Windows apps with ease on your Mac. Optimized for unrivaled performance with new tools。Run even more Windows apps on Mac with the increased support of new Parallels Desktop 20. Parallels Desktop is one of the best options for Mac users who need to run Windows, Linux – and even macOS – as a virtual machine on their Mac. Parallels Desktop is generally well-regarded for its ability to run Windows and other operating systems on Macs, offering a seamless and integrated experience. Users often praise its ease of use, performance, and the ability to run Windows applications directly from the macOS interface, often referred to as "Coherence mode". However, some users have reported issues with auto-renewals, unexpected charges, and difficulties with customer service. Positive Aspects: Seamless Integration: Parallels excels at integrating Windows and other operating systems with the macOS environment, allowing users to run Windows applications alongside Mac applications without major performance issues. Ease of Use: Many users find Parallels relatively simple to install and use, even with limited technical expertise. Performance: Parallels is often lauded for its speed and efficiency when running virtual machines, with minimal impact on the overall system performance. Coherence Mode: The ability to run Windows applications directly from the macOS interface is a major selling point, making it feel like the applications are native to the Mac. File Sharing: Parallels simplifies file sharing between the host macOS and the virtual machine. Negative Aspects: Auto-Renewal and Billing Issues: Some users have reported issues with Parallels' auto-renewal system, leading to unexpected charges and difficulties accessing accounts. Customer Service: A significant number of users have expressed dissatisfaction with Parallels' customer service, citing difficulties resolving issues and a lack of live support. Potential for Confusion: Some users, especially those less technically inclined, may find the initial setup and configuration of Parallels challenging. Licensing: Upgrading to newer versions of Parallels requires purchasing a new license, which can be an added expense. In conclusion, Parallels Desktop is a powerful and generally well-received tool for running Windows on Macs. However, potential users should be aware of the reported issues with billing and customer service, and factor those considerations into their decision-making process. 1720 people have already reviewed Parallels. Read about their experiences and share your own! after about a month I requested a refund - which I received. A year later, I was charged for a second year as I had not discontinued my subscription. Silly me thinking that the refund request would trigger that. I contacted support and was advised that there are no refunds on extensions of the subscription. I will have to do a charge back. Date of experience: June 16, 2025 Same as 1000 others, the auto-renew was processed, no pre-notice, no access to the account because of an untrusted browser. No way of logging in to view, verify any account info. No account email, the renewal receipt comes to my email, but not the verification account notice??? Pretty much a scam company. Have to change your payment method (lost/stolen) to stop this fraud. Smell of class action. Date of experience: May 02, 2025 I have purchased parallels desktop and… I have purchased parallels desktop and was charged twice. After being refunded the duplicate charge, my subscription was cancelled. Even though we have clearly shown them that the charge was made twice in our credit card statement and is not a temporary hold like they claim, they say there was never a second charge made. We have been trying to resolve this issue for weeks. Every time we contact support, a new person responds. Cleverbridge their billing partner has scammed us. Date of experience: May 16, 2025 Windows 11 Pro with TPM enabled just… Windows 11 Pro with TPM enabled just works without fuss. I can run my MS Power BI native which is my primary reason for running Parallels. Games are still a challenge, you can run Minecraft Dungeons quite well but most modern games lag too much to be considered playable. Maybe there should be a Parallels gaming version that places focus just on this? Date of experience: March 06, 2023